Cricket

Air India's decision to cancel a scheduled passenger flight from Newark to New Delhi on Tuesday to accommodate a chartered flight for the stranded Indian cricket team has sparked controversy. The airline's move has left passengers stranded and without adequate information, prompting the aviation regulator DGCA to seek a report on the matter.Sources revealed that the charter flight was arranged as an "emergency measure" to bring back the Indian cricket team from Barbados, where they had been stranded due to a COVID-19 outbreak within the squad. However, Air India has not provided any explanation regarding the accommodation of the affected passengers.The issue came to light after several passengers complained on social media platforms about the lack of information and alternative arrangements. They expressed frustration and disappointment over the sudden cancellation of their flights without prior notice.The DGCA has taken cognizance of the situation and has sought a report from Air India on the matter. The regulator will investigate the circumstances surrounding the flight cancellation and the airline's response to the affected passengers.Air India's decision has raised questions about the airline's priorities and its commitment to customer service. Passengers have criticized the airline for prioritizing the needs of the cricket team over those of regular passengers.The incident has also highlighted the challenges faced by airlines in managing unexpected situations during the ongoing COVID-19 pandemic. Airlines are struggling to balance the need to accommodate stranded passengers with the safety and well-being of their employees and customers.